Live TEFL Prague is committed to protecting your privacy and personal information.
To serve you properly, personal information is collected from you and retained, including your name, address, telephone number, email address, and if you apply for a TEFL course, your date of birth and nationality.
Information we collect
We collect personal information through our online forms, such as the application form, request a brochure form and callback request form. The information that you provide us through these forms include all information stated on the forms such as, name, email address, address, date of birth, telephone number, nationality, education level, and previous work experience. This information is used in order to determine whether or not you can be accepted onto the TEFL course and to assist you with your job search.
Through cookies, and without being able to identify you or any individual, we may collect data about the type of computer, including IP addresses, operating systems browser types, as well as language, age, gender and country. This data helps us know the general demographics about those using our website and is useful for marketing research and improving our website for users. Again, we are not able to identify any individual from data collected by cookies.
How we use the information we collect
We use the information collected via our website in the following ways.
- To improve visitors experience when using our website.
- Being able to answer your questions and requests as thoroughly as possible.
- Being able to assess whether or not you meet the criteria needed to enroll on the TEFL course.
- Providing you with information and updates about our courses and any policies.
- Providing reservations on the course.
- Providing you with job guidance and support services before, during and after the course.
- Contacting you with surveys and for feedback after the course.
Disclosure of your personal information
Your information is available to Live TEFL Prague staff, in order to provide you with the best services during and after the course. Not all information is available to all staff, but only the relevant information needed in order to conduct their jobs and the course.
Your full name is made available to the accreditation committee, IATQuO, in order for them to issue the certificate upon completion of the course, as well as to the transportation company for your reservation from the airport to your housing and to the landlord, if you plan on staying in the student housing.
If you agree and give permission, your name and email address may be shared with potential applicants in order for them to contact you about your experience at Live TEFL Prague. This is only done with your permission.
Security of your personal information
TEFL Worldwide s.r.o. takes all reasonable steps to protect your personal information. All personal information collected is stored securely on databases with secure internet protocols to protect personal data collection. Only select staff of Live TEFL Prague can access this information with a secure login and password. Our website and forms are encrypted using SSL technology.
How long is your personal information stored
Personal information is stored for 7 years and then is securely deleted and destroyed. If you attended the TEFL course, your personal information will remain securely stored indefinitely in order for us to provide you with continued job support and guidance, unless you request your information to be deleted, in which we will do so immediately.
Personal information is not stored in the cookies that are issued by the Live TEFL Prague website. Any information stored via cookies is an anonymous identifier and therefore cannot identify any individual.
You may disable cookies in your browser but his can affect the usability of our website.
Accessing your personal information
To obtain a copy of your personal information that we store, to update the information, or to request that the information be deleted please email firstname.lastname@example.org.